Rose Sheldon, Director, Claims L&D, Allstate
Matt MacInnis, Founder & CEO at Inkling
Accidents happen. And when they do, you expect your insurance agent to handle your claim efficiently and with confidence. With Inkling’s easy, contextual search, Allstate agents can now quickly find the information they need to deliver a better customer experience. Watch our fifth Coffee Hour, where Inkling CEO Matt MacInnis will be joined by Rose Sheldon to discuss how Allstate implemented a smart content system to increase the quality of their customer service while reducing duplicate content by 75%. View the recording today to learn how you can put your customers “in good hands.” |